Atlassian Cloud Pricing Increases (October 2024)

Atlassian is announcing upcoming changes to the pricing of Atlassian Cloud. Atlas Bench, an Atlassian Solution Partner, offers a free licensing management program for eligible customers to assist with these changes. These updates will take effect starting October 16th, 2024, and will impact a range of popular products, including Jira, Confluence, and Jira Service Management.

What You Need to Know

Atlassian is making several changes that could affect your current pricing and plans:

• Price increases across a variety of Atlassian Cloud products (details below)

• Advantaged Pricing adjustments, with many products reaching the standard list price

• Feature updates for Jira Service Management (JSM) plans

Products Impacted by the Price Increase

Here’s a summary of the products and the price increases you can expect:

• Jira and Confluence:

  • Standard: 5% increase

  • Premium: 6–10% increase

  • Enterprise: 10% increase

• Jira Service Management:

  • Standard, Premium, and Enterprise (1–250 users): 8% increase

  • Standard, Premium, and Enterprise (251+ users): 20% increase

• Opsgenie:

  • Essentials and Standard: 5% increase

  • Enterprise: 10% increase

• Atlassian Guard:

  • Standard (1–999 users): 5% increase

  • Standard (1,000+ users): 8% increase

• Bitbucket:

  • Standard and Premium: 10% increase

• Compass:

  • Standard: 14% increase

For customers benefiting from Advantaged Pricing, a model that provides special long-term pricing, most of these products will move closer to the list price.

What’s Changing for Jira Service Management (JSM)?

In addition to the pricing adjustments, some key features of Jira Service Management will now be exclusive to Premium and Enterprise plans. This includes several core incident, problem, and change management features. The pricing for Assets, objects, and Virtual Service Agents will also change. If your organization relies on these tools, it’s a great time to evaluate whether upgrading to a higher-tier plan would be more beneficial.

Why Act Now and Lock in Your Current Pricing?

With Atlassian’s pricing changes going into effect on October 16, 2024, now is the best time to lock in your current pricing. If you’ve been considering upgrading or purchasing new Atlassian products, acting before this date can save you from the upcoming 10-20% price increases across Cloud products. This is a significant opportunity to optimize your budget.

At Atlas Bench, we’re offering complimentary managed licensing services to help you navigate these changes and ensure you’re not paying more than necessary. If you choose us to manage your licensing, we’ll also provide 6 hours of complimentary Atlassian services per month to support you through this transition and ensure you’re maximizing the value of your Atlassian tools.

We also offer exclusive discounts on Atlassian products, making it easier to stay ahead of these changes.

Important: Quotes must be paid by November 13, 2024; they cannot be extended past this date.