June 24, 2025
The Lifecycle of an Asset Inside of Jira Service Management
Streamline asset management and enhance visibility by leveraging Jira Service Ma...
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Accelerate Service Delivery
Seamless Self-Service
When customers need help, the Customer Service agent automatically engages them, using data from Atlassian and third-party apps to provide instant, personalized solutions.
Better Human-AI Collaboration
When questions need a human touch, the AI agent analyzes requests and teams up with support engineers, providing relevant customer context, suggesting next steps, and generating helpful responses and resources.
Activate Cross-Team Collaboration
Customer Service agents automatically route customer issues to development teams and AI assistants, streamlining bug fixes and follow-ups. From initial report to final resolution, every step is connected for faster customer outcomes.