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Elevate Support with Atlassian Customer Service Management
Unite teams and deliver faster, personalized service with AI-powered context.
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Accelerate Service Delivery
Seamless Self-Service
When customers need help, the Customer Service agent automatically engages them, using data from Atlassian and third-party apps to provide instant, personalized solutions.
Better Human-AI Collaboration
When questions need a human touch, the AI agent analyzes requests and teams up with support engineers, providing relevant customer context, suggesting next steps, and generating helpful responses and resources.
Activate Cross-Team Collaboration
Customer Service agents automatically route customer issues to development teams and AI assistants, streamlining bug fixes and follow-ups. From initial report to final resolution, every step is connected for faster customer outcomes.
Looking to implement Atlassian Customer Service Management? Our experts will help you configure AI agents, unify workflows, and connect your support, dev, and ops teams, ensuring faster responses and exceptional service experiences.
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