Automating Customer Support with JSM Virtual Agent
JSM Virtual Agent automates support with unified orchestration, grounded answers...
Empower IT, Dev, and business teams to manage requests and incidents efficiently. Automate tasks, streamline approvals, and connect teams to resolve issues faster.
Deliver seamless, personalized support across every channel. Use AI to route requests, anticipate needs, and give agents the context to exceed expectations.
Gain visibility into the hardware, software, and services powering your business. Link asset data to requests and changes to make smarter, data-driven decisions.
Bring AI teammates into your workflows to accelerate response times. Rovo summarizes tickets, suggests next steps, and helps teams focus on higher-value work.