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Identity · platform · governance · agents

For every person on your team, there are 109 identities that aren't.

Service accounts, keys, integrations, and agents now outnumber people 109 to 1, and most of them were never given an owner. We design and govern the identity, platform, and change systems underneath your work, so whatever runs next, human or not, is accountable. In practice that means access that survives an audit, fewer standing permissions, and agents with an owner.

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one human account and 109 that aren't · Palo Alto Networks, 2026

Agents fail on permissions, not on models.

Every enterprise is trying to put agents into production right now, and most of them can't. Not because the models are weak. Because nobody knows who has access to what, the data sits across six tools, permissions have been inherited badly for a decade, and there's no change control on any of it.

That blocker sits below the application layer, in identity, platform, and governance, which is exactly where we work.

We're not an AI company. We're the readiness work almost nobody sells.

Ten years deep

We grew up in the Atlassian ecosystem. That's where the proof lives.

Platinum Solution Partner, with official Atlassian specializations in Cloud Migration and Service Management. That track record is the foundation this whole stack is built on, and Atlassian is the platform where most of the work gets done. The identity, cloud, and governance layers around it are how we make that work hold up.

Atlassian Platinum Solution Partner Atlassian Cloud Migration Specialized Partner Atlassian Service Management Specialized Partner
How the work actually goes

One project usually opens the other three.

A single door leads to the rest of the stack, more often than not.

entered as

A service management consolidation

Separate service desks brought onto one platform, scoped as a platform engagement.

which required

Change control

A CMDB and approval workflows. Deciding what "approved" means before anything gets automated.

which surfaced

An identity workstream

SSO and access design became an explicit line in the scope. Who can touch what had to be answered first.

which leads to

Agents

Once ownership exists, agents come next. Scoped as the following phase, not the first.

Applies to every layer

Enablement isn't a fifth pillar. It runs under all four.

Training, adoption, and staffing don't belong to one layer of the stack. They make every layer stick.

TrainingAdoption programsStaff augmentationManaged support
The full catalog

Same architects. Every service, still here.

Nothing went away. Migration is usually the moment identity debt becomes visible in the first place.

Identity and access

Identity architecture for human and machine identities across Okta and Atlassian Guard: SSO, SCIM, permission design, and Agent SSO readiness.

Guard cleanup and access reviews

Guard cleanup and access reviews: licensed users reconciled against real people and systems, then kept that way by a review that produces evidence.

Migration, every kind

Data Center to Cloud, cloud to cloud, and third-party tools into Atlassian, with the identity and governance workstreams built into the scope.

Service management

JSM and ESM programs where change control and the system of record for access actually live.

Change management programs

Change management programs around migrations, Jira Service Management rollouts, and agent pilots, measured by adoption rather than by go-live.

Consulting

Architecture, governance, policy, and the human oversight that stays a human responsibility.

Custom development

Forge apps in production at scale, built by the architects who design the permission model underneath them.

Agent usage policy and guardrails

Usage policy and guardrails for Rovo, Forge, and MCP-connected agents: ownership, scope, cost governance, off switches, and audit trails.

Strategic reporting and budgets

Strategy Collection, Jira Align, and scaled agile, for the executive who has to defend the spend.

Managed support and staffing

Run-layer support with defined SLAs, plus embedded architects and admins.

Licensing and renewals

License audit and true-up, renewal planning, tier and edition guidance, consolidation, and procurement handling across the Atlassian estate.
Why believe us

Boring, hard-to-fake proof.

The identity, permission, and data-hygiene work under this page doesn't photograph well. It's also very hard to bluff.

~500K

Cloud users on our Forge apps

Custom Atlassian Forge apps running in production across roughly half a million Cloud users.

Atlas Bench, Forge apps in production, September 2026.

Platinum · Okta

Delivery record

Senior architects who deliver the work directly, backed by Atlassian Platinum and Okta Activate Partner status.

2026

Award record

Four Atlassian Partner Award nominations, 2026: Rising Star Partner of the Year, Americas, and three finalist categories

Atlassian Partner Awards, 2026

Atlas Bench transformed how we use Jira Service Management Operations and Jira. Their expertise helped us implement new features that have significantly improved our IT operations. We've already seen measurable results.

Charles Rigdon Charles Rigdon Director of Technology Services

Get an agent readiness assessment

Fixed scope. You get a findings report across identity, platform, and governance, an ownership gap analysis, and a sequenced plan for closing it.

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