View email notification logs in space settings
Customer Service Management adds a Logs screen to space settings so space admins can review email notification and request creation events. It has been rolling out to Atlassian Cloud sites since 10 Nov 2026.
- Rolling out since 10 Nov 2026
- Low impact
What it is
Improvement
Space admins in Customer Service Management now have a Logs screen in space settings. It lists email events, including notification status and request creation events, with details for diagnosing delivery failures.
Space admins can open Space settings, select Logs, and review email events to see why requests were not created or notification emails failed to send.
Written from Atlassian's release note and checked against it automatically. Atlassian's original stays the source of truth.
Where the rollout is
- Rollout starts Done
- First published Done
What changed
- Added to Atlassian's release notes as rolling out
- First published by Atlassian
Atlas Bench began tracking Atlassian Cloud on 29 Oct 2026. Changes before that date are not in this history.