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Platform and migration

Recorded walkthroughs, inside the same permission model.

Loom records screen and voice walkthroughs and places them alongside the work in Atlassian, which is where handovers, demonstrations, and training explanations tend to be needed. Our work is adoption inside the estate, and the sharing and permission model that recordings require.

Loom captures the demonstrations and handovers that otherwise happen live and get lost. The governance question is who can see a recording, and it is the same question as every other one.

What it is

Loom records screen and voice walkthroughs and places them alongside the work in Atlassian, which is where handovers, demonstrations, and training explanations tend to be needed.

What it does

Walkthroughs where the work is

Recordings attached to the item they explain rather than in a separate library nobody opens.

Sharing that can be scoped

Default sharing settings are the thing worth deciding once rather than per recording.

Where it fits

L2, platform and migration. It sits with the collaboration tools rather than the governance ones. Its identity question is narrow but real: a recording is content, and sharing defaults decide who outside the organization can see it.

Where it earns its place

A team documenting a handover

Recorded walkthroughs are usually the only documentation an administrator handover actually gets.

An organization running training cohorts

Sessions recorded once and reused, rather than delivered live to each group.

Proof

Teamwork Solutions Finalist, 2026

Teamwork Solutions Finalist, 2026

Atlassian Partner Awards, 2026

Questions we get

Is there anything to configure?
Very little, which is why the sharing defaults are worth ten minutes before rollout rather than an incident afterwards.

Licensing

Loom is licensed per creator and is frequently bought by one team before an estate-wide entitlement is considered. That reconciliation sits with the rest of the estate in licensing and renewals.

Find out what you are actually running.

Fixed scope. The assessment reads the estate as it is: instances, schemes, licensing, and the decisions a migration would force you to make anyway. You get the findings, the ownership gaps, and the order to close them in.