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Agents and automation

Built inside the platform, not beside it.

Forge is Atlassian's platform for running custom applications on Atlassian infrastructure, with the app operating inside the same permission and identity model as the rest of the estate. Our work is custom applications and agents built inside the permission model you already govern.

Forge runs custom applications on Atlassian infrastructure, inside the permission model you already govern. That is the whole reason we build there rather than on a connector with credentials of its own.

What it is

Forge is Atlassian's platform for running custom applications on Atlassian infrastructure, with the app operating inside the same permission and identity model as the rest of the estate.

It is for organizations whose requirement genuinely is not met by configuration, and who would rather not add another integration account nobody owns to solve it.

source build review deploy run scope check built inside the permission model, not beside it L1 L2 L3 L4

What it does

It runs on Atlassian infrastructure

No separate hosting, no separate credentials, and no separate thing to patch.

It inherits the permission model

What the app can reach is decided by the identity model you already govern, not by a token in a configuration file.

It is reviewable

Scope is declared, which means what an app is entitled to is a question with a written answer.

Where it fits

L4, agents and automation, with a direct dependency on L1. An app built here inherits your permission model instead of holding credentials of its own, which is the difference between something you can review and one more account on a list nobody can explain.

Where it earns its place

A manufacturer with a calibration model

Equipment records with due dates, intervals, and ownership moved out of a spreadsheet into the platform, where the audit already looks.

An organization replacing scripted synchronization

A scheduled connection inside the platform, replacing a script that runs on somebody's machine with credentials nobody has reviewed.

A team that needs one workflow the product does not have

A single well-scoped extension is a better first engagement than a broad program, and it creates the internal pattern.

Proof

~500K

Cloud users on the Forge applications we build and maintain in production.

Atlas Bench, Forge apps in production, September 2026.

World Class Software Development Finalist, 2024-2025

World Class Software Development Finalist, 2024-2025

Atlassian Partner Awards, 2024-2025

Questions we get

Why not a connector or a script?
A connector sitting outside the platform is one more thing with its own credentials and its own owner. Forge is inside the model you already govern, which is fewer things to explain to an auditor.
Can you work on an app another partner built?
Yes, usually starting with a review. The first question is what the app is entitled to reach and whether anyone decided that deliberately.
Do you maintain what you build?
If you want. It is scoped as an explicit option because maintenance, not delivery, is where custom work usually fails.

Licensing

Forge apps run against your Atlassian entitlement rather than as separate licenses, but the platform edition can change what an app is permitted to do. That reconciliation sits with the rest of the estate in licensing and renewals.

The Atlas Bench team provided valuable insights and resources that accelerated our Forge development. Their expertise helped us build custom solutions faster and engage more deeply with the Atlassian ecosystem.

Jason Mueller Jason Mueller Sr. Atlassian Systems Engineer

Find out what an agent would inherit.

Fixed scope. The assessment reads the three layers an agent lands on, identity, platform and governance, before anything is switched on. You get the findings, the ownership gaps, and the order to close them in.