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Identity and access

Agents get an identity, a scope, and a joiner, mover, leaver path.

Okta for AI Agents issues agents their own identity, with the authentication, scope, and lifecycle controls that people already get. Our work is giving non-human identities an owner, a scope, and a lifecycle before an agent rollout.

Okta's agent identity products treat an agent as a first-class principal rather than a borrowed credential. That is the difference between an agent you can review and one you can only hope about.

What it is

Okta for AI Agents issues agents their own identity, with the authentication, scope, and lifecycle controls that people already get. Agent SSO reached general availability in August 2026.

It is for organizations about to put agents into production who have been asked, usually by risk rather than engineering, what those agents will act as and how access ends.

identity owner expires one owner recorded, five unaccounted L1 L2 L3 L4

What it does

An agent is a principal

It authenticates as itself rather than borrowing a person's credential or a service account nobody owns.

Scope is explicit

What an agent may reach is granted rather than inherited from whoever created it.

Lifecycle applies

Issued, reviewed, and retired on the same terms as a person, which is what makes an access review complete.

Where it fits

L1, identity and access. This is the layer that makes L4 governable. An agent without its own identity acts as a shared credential, which means nothing above it can attribute an action, scope a permission, or revoke access without breaking something else.

Where it earns its place

An organization piloting agents in production

The pilot succeeds technically and stalls at review, because nobody can say what the agent acted as.

An estate with service accounts nobody owns

Agents added to an unowned population make the population harder to reason about, not easier.

A regulated environment facing an access review

An agent that cannot be enumerated is a finding, whether or not it did anything wrong.

Proof

18%

Of security leaders are confident their identity management can handle agent identities.

Cloud Security Alliance and Strata, 2026.

81%

Of security leaders worry about excessive access held by non-human identities.

Okta Global CISO Insights, 2026.

AI Innovator Finalist, 2026

AI Innovator Finalist, 2026

Atlassian Partner Awards, 2026

Questions we get

Do we need this before we have agents?
Ideally just before. The design work is the same either way and considerably cheaper before a rollout than during one.
What about agents inside Atlassian?
Same question, different surface. Rovo and Forge apps act with identities too, and they should resolve through the same model.
Is a service account good enough?
It works and it is why most estates cannot answer basic questions. A service account has no owner, no expiry, and no review by default.

Find out who can reach what.

Fixed scope. The assessment starts at the identity layer: human and non-human access, the accounts nobody owns, and what has to be true before an agent gets one. You get the findings, the ownership gaps, and the order to close them in.