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Jira Service Management

Import services into Assets from Datadog, Dynatrace, and New Relic

Jira Service Management can now pull software services and their relationships from Datadog, Dynatrace, and New Relic into Assets through Teamwork Graph connectors. It has been rolling out to Atlassian Cloud sites since 10 Nov 2026.

  • Rolling out since 10 Nov 2026
  • Low impact
  • Admin review: api change

What it is

Improvement

Once you connect one of these tools, its services and service-to-service relationships are added to Assets and refreshed daily. You no longer create services by hand or import them from CSV files. The same data is also indexed in your Teamwork Graph.

Admins

Admins add and manage the connectors in Atlassian Administration, and can set an optional namespace to keep records from multiple instances of the same tool separate.

Written from Atlassian's release note and checked against it automatically. Atlassian's original stays the source of truth.

Where the rollout is

  1. First published Done
  2. Rollout starts Done

What changed

  1. Rollout start set to 10 Nov 2026
  2. Status changed from coming soon to rolling out
  3. Added to Atlassian's release notes as coming soon
  4. First published by Atlassian

Atlas Bench began tracking Atlassian Cloud on 29 Oct 2026. Changes before that date are not in this history.

Find out what you are actually running.

Fixed scope. The assessment reads the estate as it is: instances, schemes, licensing, and the decisions a migration would force you to make anyway. You get the findings, the ownership gaps, and the order to close them in.