San José, Costa RicaHybridFull time
Atlassian Consultant
An Atlassian Consultant designs and configures Jira, Confluence and Jira Service Management around how a team actually works. At Atlas Bench you own that configuration from the first workshop to a handover the customer's own admins can run.
- Team
- Consulting
- Location
- San José, Costa Rica
- Work
- Hybrid
- Type
- Full time
- Posted
- Closes
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About the role
You sit between the people who do the work and the platform they do it in. Most of the job is listening well enough to turn a messy process into schemes, workflows, fields and permissions that still make sense a year later.
You work in a small team with an architect and a project manager, and you are trusted with the configuration itself rather than a ticket queue about it.
What you will do
- Run discovery workshops and turn what you hear into a written design before anything is built
- Configure Jira projects, workflows, schemes, fields, automation and permissions in Cloud
- Structure Confluence spaces, templates and permissions so every page has an owner
- Document each decision so an admin who was not in the room can maintain it
- Train admins and team leads on what you built, and hand it over cleanly
What you bring
- Two or more years administering or configuring Jira for a team that depended on it
- Working knowledge of Confluence and of Jira Service Management or Jira Product Discovery
- Clear written English: designs, decisions and handover notes are part of the deliverable
- Comfort running a workshop with people more senior than you
- Availability for most of the working day in an Americas time zone
Good to have
- An Atlassian certification in Jira administration
- Experience with Jira Cloud automation at scale
- Spanish as well as English
Work at the highest level
Our work runs underneath some of the most influential companies in the world. The problems are the hard ones, the stakes are real, and the people beside you expect your best because they bring theirs.
Work that matters
Enterprise estates, regulated industries and the platforms whole companies run on. Nothing here is a practice project, and nothing you build here is small.
Recognized at the top
Four Atlassian Partner Award nominations, 2026: Rising Star Partner of the Year, Americas, and three finalist categories
, Atlassian Partner Directory listing, opens in a new tab
Built by visionaries
We hire people who see what a system should become and then build it: people who would rather set the standard than follow one.
How we hire
-
You apply
A short form on the page of the role and city you want: who you are, a link to your work, your resume if you have one, and anything we should know. No cover letter.
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A conversation
With someone who does the work, about what you have built and what you want to build next.
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A working session
A real problem of the kind the role handles, worked through together. We are watching how you think, not whether you already know the answer.
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A straight answer
You hear where you stand, whichever way it goes.