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Notes from the work.

Guides, frameworks, and the thinking behind the engagements, written by the architects who run them.

January 5, 2026

Building an Effective Knowledge Base in Confluence for Jira Service Management

Learn to build a Confluence knowledge base integrated with Jira Service Management and boost support efficiency with Atlassian’s AI.

Service Management · Atlassian Cloud · Jira Service Management
January 5, 2026

IT Operations with Jira Service Management Guide

How Jira Service Management helps IT teams handle requests, incidents, and major incidents, from the service portal to escalation for major incidents.

Service Management · Jira Service Management · IT Operations
January 5, 2026

What is Atlassian Rovo?

Atlassian continues to revolutionize the way teams work with its latest AI-powered tool, Rovo.

Automation · Agents · Atlassian Cloud
January 5, 2026

Navigating Software Development with Atlassian Compass: A Guide by Atlas Bench Experts

Discover how Atlassian Compass simplifies software component management for development managers.

Component Management · Development Managers
January 5, 2026

Three Atlassian Forge Features That Will Help You Build Better Apps

Explores how Atlassian Forge’s new JavaScript runtime, Forge Remote, and UI Kit 2 empower developers to build Atlassian apps.

Atlassian Cloud · Developer Experience · Atlassian Forge
January 5, 2026

New IP Addresses for Bitbucket Pipelines

Atlassian added new IP addresses for Bitbucket Pipelines as part of an update to its network edge. Learn why the change was made and where it applies.

Atlassian Cloud · Bitbucket Pipelines · Bitbucket
January 5, 2026

Evolving Bitbucket Pipelines: Concurrency Groups and Environments for Flexible Deployments

Bitbucket Pipelines adds Concurrency Groups and Environments for flexible, sequential execution and environment-specific configs.

Bitbucket Pipelines · Bitbucket · Developer Experience
January 5, 2026

Optimizing IT Asset Management with Jira Service Management and JumpCloud Integration

Learn how integrating Jira Service Management Cloud with JumpCloud enhances your IT asset management.

Service Management · Security · Identity
January 5, 2026

Rovo in Action: Industry-Specific Use Cases

Discover how Rovo's AI revolutionizes industry-specific workflows, boosting efficiency and delivering substantial business benefits.

Service Management · Agents · Portfolio
January 5, 2026

The Lifecycle of an Asset Inside of Jira Service Management

Streamline asset management and enhance visibility by leveraging Jira Service Management's robust integrations and asset lifecycle overview.

Automation · Service Management · Jira Service Management
January 5, 2026

Measuring Atlassian Rovo ROI: Metrics That Matter

Discover a comprehensive framework for measuring Rovo's ROI in enterprises, covering key performance indicators and productivity gains.

Agents · Atlassian Cloud · Atlassian Rovo
January 5, 2026

The Developer's Guide to Building Rovo Agents

A comprehensive guide for developers on building custom Rovo Agents using Atlassian Forge, covering development workflow and configuration.

Agents · Prompt Engineering · Enterprise Integration

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