Manage queues and lock views from queue tabs
In Jira Service Management spaces with Queues as tabs turned on, admins can rename and reorder queues from the tab, and agents can lock a queue's view. It is coming soon to Atlassian Cloud.
- Coming soon
- Low impact
What it is
Improvement
Space admins can rename a queue or move its tab left or right from the queue's tab, without opening the queue settings page. Agents can fix the view a queue opens in: list, board, or calendar. A locked view applies only to that agent and that queue.
Agents can lock list, board, or calendar view for each queue, and the queue then opens in that view and hides the view switcher.
Space admins can rename and reorder queues from the queue's tab, and a new order is saved for everyone in the space.
Written from Atlassian's release note and checked against it automatically. Atlassian's original stays the source of truth.
What changed
- Added to Atlassian's release notes as coming soon
- First published by Atlassian
Atlas Bench began tracking Atlassian Cloud on 29 Oct 2026. Changes before that date are not in this history.