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Jira Service Management

Delegate admin work with the new App admin role

This Jira Service Management change is coming soon to Atlassian Cloud. Atlassian rates its impact low, and the tracker has not flagged it for admin review.

  • Coming soon
  • Low impact

What changed

  1. First published by Atlassian

Atlas Bench began tracking Atlassian Cloud on 29 Oct 2026. Changes before that date are not in this history.

Find out who can reach what.

Fixed scope. The assessment starts at the identity layer: human and non-human access, the accounts nobody owns, and what has to be true before an agent gets one. You get the findings, the ownership gaps, and the order to close them in.