Modern teams rely on Jira not only for issue tracking but also to measure productivity, evaluate progress, and uncover blockers. However, many users still struggle to extract meaningful insights from standard Jira reports. This is where Atlassian Analytics comes in.

By leveraging purpose-built dashboards tailored to roles and workflows, organizations can dramatically improve reporting clarity and decision-making. Whether you’re a Program Manager, Scrum Master, or Engineering Lead, better reporting in Jira means better performance visibility across your teams.

Let’s explore how to do it.

Understand the Dashboards at Your Disposal

Atlassian Analytics offers dedicated dashboards that reflect different team needs and operational focuses. The three key Jira Software dashboards you can use are:

Flow Metrics (Work Items View): Offers a program-wide lens into task statuses and flow efficiency
Time in Current Status: Highlights issues stuck in specific stages and helps identify bottlenecks
Sprint Overview: Gives Scrum Masters a comprehensive snapshot of sprint progress and scope changes

Each dashboard is more than just a report—it’s a dynamic workspace to drill into performance data and uncover areas for improvement.

Flow Metrics: Tracking Work from Start to Finish

For Program Managers juggling multiple projects, the Flow Metrics dashboard is a powerful ally. It gives a broad overview of work completed, in progress, and the efficiency of transitions.

This dashboard allows you to:

Customize flow item types by mapping Jira issue types to work item categories
View historical vs. current data by adjusting date filters
Track “productive” time to improve flow efficiency across projects

With these features, teams can identify blockers and optimize throughput, all within a single view.

Benefits of Better Flow Configuration

Customized work item mapping across multiple teams and projects
Ability to define what counts as productive time
Save dashboard configurations via URLs or control defaults
Summary section for tracking active and completed work
Visual flow efficiency metrics to spotlight process gaps

Dashboard interface showcasing flow metrics and issue status in Jira Analytics

Time in Current Status: A Window into Team Roadblocks

The Time in Current Status dashboard is ideal for Engineering Managers who need real-time insight into issue statuses. It shows how long issues have remained in each state—To Do, In Progress, etc.—and helps quickly surface inefficiencies.

Through this dashboard, managers can:

Drill down into individual statuses to analyze delays
Apply filters by issue type, assignee, or priority
Include or exclude weekends depending on team policies
Identify the longest-sitting issues for prioritization

It’s a productivity booster that supports proactive leadership.

Key Advantages of the Time in Status Dashboard

Live snapshots to see where issues are stuck
Filters to narrow by person, type, or label
Ability to focus on active work only
Drill-down tools to analyze team and workflow performance
Visibility into high-priority or long-stuck issues

Sprint Overview: Helping Scrum Masters Lead with Insight

Scrum Masters need a centralized, agile-friendly view of sprint progress. The Sprint Overview dashboard delivers just that.

You can:

View sprint scope, progress, and remaining work at a glance
Toggle between Story Points and Issue Count views
Visualize scope changes and task additions during sprints
Track issue transitions to detect status regressions
Monitor workload distribution by assignee

This enables fast adjustments and more productive retrospectives.

Sprint Overview Features that Drive Agile Success

Burnup and burndown charts to monitor work completed vs. remaining
Scope change analysis to detect unplanned additions
Status transition tracking to reveal task flow patterns
Charts to balance work across team members
Visibility into long-standing issues and average ticket age

Delving Deeper: Details That Make a Difference

The ability to drill into issue-level detail directly from dashboards creates a seamless experience. For example:

Use search within table charts to find specific issues
Identify aging tickets and address unresolved items
Understand sprint scope changes and their causes
Review real-time issue data without switching tools

These insights reduce context switching and empower all roles—Scrum Masters, Engineers, and PMs alike—to take timely action.

Ready to Take Jira Reporting to the Next Level?

Custom dashboards in Atlassian Analytics empower every role in your organization to make smarter, faster decisions. From tracking how long tasks sit idle to understanding sprint performance in real time, these tools give leaders the visibility they need to act decisively.

For those ready to go beyond native Jira reports, this level of reporting isn’t just helpful—it’s transformative.

Interested in learning more? Contact Atlas Bench to book a complimentary consultation with our Certified Atlassian Experts.

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Atlas Bench is an Atlassian Platinum Solution Partner with deep Cloud Specialization, helping Data Center customers move beyond migration and fully transform on the Atlassian Cloud Platform. We deliver Atlassian’s System of Work end to end through four collections: Strategy, Teamwork, Service, and Software, connecting planning to execution, aligning teams around outcomes, modernizing service delivery, and accelerating software development.

We are also recognized as an Atlassian World Class Software Development Partner of the Year (Americas), and we bring AI leadership to every engagement. By leveraging Rovo for automation and purpose built agents, we reduce manual work, unlock knowledge across tools, and speed up decision making so organizations realize measurable value faster in cloud.